The outcome of this programme is to develop employable entry-level retail professionals equipped with an understanding of how retail organisations function and provide the relevant skills, knowledge and self-awareness to work effectively across the various functional areas in a retail business.
The programme covers a range of modules, including Retail Marketing, Retail Management, Customer Service Management and People Management, providing a holistic learning approach to banking.
On successful completion participants are awarded the much-coveted Regenesys Higher Certificate in Business Management: Retail Management, from its campus in Sandton, Johannesburg.
HCBM: Retail Management is a one year qualification comprising six modules. Learners are required to achieve a minimum of 40% in the formative assessment to be eligible to participate in the summative assessment. An overall average of 50% must be achieved as a final pass mark for a specific module.
The Certificate will only be awarded on successful completion of all six modules.
The HCBM: Retail Management aligns to the NQF 5 qualification Level by increasing the understanding of core management modules such as fundamentals of business management, people management, fundamentals of financial management, retail marketing, retail management and customer service management.
Upon completion of this programme, the learners will be able to apply basic management principles within the retail environment
The outcomes for Fundamentals Of Business Management are as follows:
- Key business management terminology, concepts and definitions
- The business environment within the retail context
- The basic economic systems in which retail organisations operate
- The different forms of enterprise or legal ownership
- The various management functions
- The roles of the different levels of management
- Management styles
- Corporate social responsibility
- The relevance of emotional, spiritual and intellectual intelligences to self and others
The outcomes for People Management are as follows:
- Key human resource management terminology, concepts, and definitions within the retail sector
- Human resource management and human resource models
- Legislation pertaining to human resource management
- Key human resource management success and failure factors
- Manage group dynamics
- Aligning retail organisational, team and individual objectives
- Effective techniques to supervise, delegate and provide feedback to employees
- Conducting effective performance appraisals
- Motivating people and managing conflict effectively
- The role of organisational culture and reward systems in an organisation
The outcomes for Fundamentals Of Financial Management are as follows:
- Financial management terminology, concepts and principles in a retail context
- Retail financial planning techniques
- Valuations and credit management principles and processes
- Making sound financial decisions
- Financial accountability, cost-effectiveness, cost-efficiency and value for money
- Conducting specific ratio analysis of financial statements
- Cash management principles
- Financial management success and failure factors
- Financial legislation
The outcomes for Retail Marketing are as follows:
- Retail marketing terminology, concepts and principles
- The retail marketing environment
- The principles of retail consumer buying behaviour
- Retail market segmentation principles
- The elements of a retail marketing strategy
- The principles of the retail product mix, pricing, distribution and promotion
- Merchandising and merchandise management
- Retail marketing success and failure factors
The outcomes for Retail Management are as follows:
- Retail management terminology, concepts and principles
- Different types of retailers in the retail environment
- Factors affecting store location
- The fundamentals of retail management
- The elements of the retail value chain
- Financial and sales planning
- Financial merchandise management
- Warehousing and distribution within the retail sector
- Managing processes and people within the retail value chain
The outcomes for Customer Service Management are as follows:
- Customer service management terminology, concepts and definitions
- The attitudes required to serve customers effectively
- The principles of quality and customer relations management
- The challenges in implementing quality improvement
- Establishing effective communication with clients and relevant stakeholders
- The importance of managing stakeholder relationships
- Applying sound principles of negotiation with customers in a retail context
- Monitoring the quality of retail products and services
Entry requires a NQF level 4 qualification with a minimum M score of 18 for 4 recognised grade12 subjects (Excluding Life Orientation), and Level 3 for English. All applicants will be encouraged to complete the three Pearson’s Foundation Modules currently on offer at Regenesys to augment their competency in academic, mathematical and communication skills.
Students who successfully complete the Regenesys Higher Certificate in Business Management: Retail Management may also be considered for admission into the BBA: Retail Management programme. Furthermore, in line with National Policy, 10% of the applicants may be admitted through the Recognition of Prior Learning (RPL) process.
Exemptions for modules of the HCBM: Retail Management is available in accordance with the academic rules and regulations and must be approved by the Regenesys Registrar on submission of the required information.
Regenesys assists by helping you optimise your career potential. Our friendly career office assists in all aspects of getting you ready to climb the corporate ladder and achieve your dreams.
As part of the MBA programme, you get to understand your interests, values, strengths and weaknesses, which is the first step to success in career planning. We employ self-assessment tools and on request make available individual career counselling / coaching to help you determine your optimum career path and identify your goals.
Career Counselling / Coaching
Individual sessions with our counsellors/coaches are available. These sessions are useful to help you clarify your goals and develop personalised job search strategies.
We hold workshops and provide training resources on topics ranging from CV writing and interview skills to business etiquette and networking to prepare you for your job search. Mock interviews can also be arranged to prepare you for real interviews.
In addition, our Leadership Conversations link you to business and industry leaders and shows you which industries and areas are more likely to interest you.
Company Presentations and Recruitment Talks
Companies are regularly invited to make presentations on their businesses and recruiting practices. This is a great way to learn more about different industries and specific company cultures.
Individual contacts and being in the right place at the right time often lead to job opportunities. Students are encouraged to attend off-campus networking events to meet professionals from a variety of industries. Our Alumni Committee also organises informal social functions that bring alumni and students together.
Regenesys offers access to career events for interested individuals and organisations.
Business education involves putting theory into practice. We have assembled a world-class team of faculty with exceptional industry experience. Each member will inspire you with the results of research initiatives and experience-based insights into the best global management practices at work in emerging markets.
Through our exposure to multiple industries, we share best practices, what works and what does not and give you a guide to the subject area that opens up avenues of exploration.
Our study guides include
- Complete guide to study materials
- Self-contained guide with all module requirements
- Examples and case studies
- Clear learning outcomes
- Activities that can be completed individually or as part of a team
We also provide reading material from leading periodicals, journals, and independent studies of the subject area through provided guidelines.
Access to the campus library is available to students and contains a wide array of books across diverse fields.
Different modules have different assessments ranging from individual presentations, group presentations and written assignments.
In addition, our programme features
- Tutor-marked assignments
- End-of-module assessments
- A written examination
With access to a state of the art online learning system you have access to
- Online tutorials facilitated by a group tutor
- Online activities
- Join in contact modules
Online textbooks are provided in most modules. Purchase of hard-copy textbooks is optional.