Programme Overview
The broad aim of this course is to introduce participants to key knowledge and skills pertaining to coaching and mentoring in the public and development sector. Participants are taken step-by-step through the processes of setting up mentorship programmes, putting the necessary documentation in place, as well as the constitutional regulations and legalities involves in these processes. The course participant is guided through a number of mentoring strategies, including feedback skills, listening and delegation. Coaching scenarios also provide for guidance and discussion.
Learning Outcomes
- Explain the concept of mentoring
- Describe the characteristics of a good mentor
- Explain the importance of knowledge in mentoring
- Apply the skills and techniques required of a mentor
- Describe the basic principles of training
- Explain the importance of questioning techniques and give examples of questions
- Distinguish the concepts of coaching and training from each other
- Describe alternative arrangements for coaching
- Identify the need for coaching through discussions with the person to be coached
- Arrange a specific time and place for the coaching session, and prepare for it
- Communicate theory and knowledge associated with the coaching session
- Complete the coaching session
- Give honest feedback and encourage the learner to ask questions
- Monitor the ongoing progress and give ongoing feedback in the workplace
- Identify possible problems that may occur in relation to coaching
- Develop a plan for individual coaching, taking the needs of the team into account
Duration
- 2 days contact time including facilitation and group activities
