Download the School of Public Management Brochure
Programme Overview
The Certificate in Public Management is aimed at those interested in pursuing a career in the public service, or those who have been working for a while in the public service and wish to secure a formal qualification in that field. This programme brings together all the key management functions in helping learners to manage self, projects, people and finances.
The Certificate in Public Management is registered at NQF level 5 with 120 credits. It is a 12 month programme, comprising 4 compulsory modules and 1 elective module.
Learning Outcomes
- Manage and develop teams
- Be familiar with strategic management terminology and concepts
- Be able to link strategic plans, programmes and projects
- Be familiar with the elements of the human resources management model
- Have an overview of key HR legislation e.g. Employment Equity Act, Basic Conditions of Service, Skills Development Act, LRA, etc. and relate it to the public and development sector
- Explain the role of organisational culture and its relevance for the public and development sector
- Be familiar with public finance terminology, concepts, and definitions
- Identify the success and failure factors of financial management in the public and development sector
Qualification
- Certificate in Public Management
- NQF Level 5
- Credits: 120
Duration
Learners are expected to complete a total of 1200 notional hours within a period of 12 months.
The course is offered as a block release programme comprising of each module consisting of 2 to 4 days, self- study, assignment writing as well as examinations.
Each block/ module is run at intervals of approximately 4-6 weeks.
Entry Requirements
- 2 years of relevant work experience and an NQF level 4 qualification (matric)
Accreditation
This qualification is accredited with the Council of Higher Education. Regenesys Management (Pty) Ltd. is registered as a private higher education institution by the Department of Education of the Republic of South Africa in terms of section 54(1)(c) of the Higher Education Act, 1997 (Act no. 101 of 1997), and Regulation 16(4)(a) of the Regulations for the Registration of Private Higher Education Institutions, 2002.
Course Modules
- Monitoring and Evaluation
- Performance Management
- Project Management
- Financial Management for Managers
- Human Resource Management
- Quality and Customer Relations Management
Course Modules Summary
1. Monitoring and Evaluation
This module is about creating understanding of the concepts of Monitoring and Evaluation. It helps participants to identify and explain the purpose of a Monitoring and Evaluation system. Participants will gain insight into the compilation of a performance-based framework for Monitoring and Evaluation. The course describes the success factors of a Monitoring and Evaluation system and creates the link between Monitoring and Evaluation and other business functions. The course opens discussions on communication and evaluation of results.
2. Performance Management
Performance Management has been developed in accordance with guidelines from the DPSA, and integrates performance management with strategic, HR, quality and financial management. Participants will gain the skills and knowledge: to develop, implement and improve the performance management system, to set performance goals and indicators, to conduct performance reviews and to address critical failure factors of performance management.
3. Project Management
Project management terminology, concepts, and context, aligning organisational, project, and individual goals, project team development roles of the project leaders and team members, project management cycle, project identification and problem analysis, feasibility study, project planning, stakeholder participation, work breakdown structure / operational planning, Scheduling and Gantt chart, resource and cost planning, introduction to the Logical Framework Approach, project monitoring and evaluation, tender and contract management, introduction to fundraising, writing project reports and proposals, project time management, delegation skills, project success and failure factors.
4. Financial Management for Managers
Public finance terminology, concepts, and definitions, public finance management problem analysis, budgeting: MTEF, incremental, zero based, programme, and performance budgeting, cash flow management and variance analysis, success and failure factors.
5. Human Resource Management
Defining people management, success and failure factors of people management, problem analysis, human resources management model, strategic human resource management, overview of relevant legislation, managing different people, leadership, supervision, delegation and feedback, the role of organisational culture, effective performance appraisal process, motivation, the role of rewards, conflict management.
6. Quality and Customer Relations Management
The Quality and Customer Relations Management course explores critical success and failure factors of quality improvement strategies in the public and development sector. This includes analysis on individual, team and organisational levels. Various quality management models are discussed and their relevance and application to public service environment is examined. Application of information and communication technology in improving quality and customer relations management is explored.
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