Course Overview
Organisations are increasingly branching out across different cities, countries and continents. Project teams are becoming virtual teams, with members who rarely, if ever, meeting physically. Virtual project teams are often assembled for the short duration of the project, across different geographic locations, time-zones and cultures. In addition to standard group dynamics and challenges of managing successful teams, this programme explores additional unique challenges of virtual team management such as communication, multiple reporting lines, managing at a distance, intercultural management, use of information technology, behavioural challenges and building the trust and team spirit of virtual teams.
Learning outcomes
- Identify challenges and opportunities of working in virtual teams
- Analyse critical success and failure factors of virtual team management
- Identify practical and behavioural challenges of managing virtual teams
- Improve team motivation and performance by defining shared values and ground rules, setting clear goals and defining roles and responsibilities
- Develop a system of communication which builds relationships and trust
- Manage interpersonal and cultural diversity to achieve team objectives
- Develop a plan and process to improve team effectiveness
Duration
- 1 day contact time including facilitation and group activities.
